LMWS Privacy Notice
What is a Privacy Notice?
A privacy notice helps us tell you how we use information we have about you — such as your name, address, date of birth, and all the notes the Health Care Professional (HCP) makes about you in your healthcare record.
Purpose of Processing Data
- To effectively provide treatment for the patient
- To maintain an accurate clinical record
- To support effective management of the health system
- To support the administration and provision of access to the service
Sources of Data
- Directly from the patient
- Primary care provider
- Referral from another provider
Who Will Receive Your Data?
Your data may be shared with the following:
- Leeds and York Partnership NHS Foundation Trust
- Primary Care (GP) providers
- Ieso Digital Health
- Women’s Counselling and Therapy Service
- Homestart Leeds
- Silvercloud
- Northpoint Wellbeing
- Inspire North
- Touchstone
- SignHealth
Some data is also provided to NHS England as part of the Mental Health Services Data Set (MHSDS). This gives mental health service providers and system suppliers access to information needed to implement and submit data to the MHSDS. This is a legal requirement.
How Is Your Information Used by LMWS?
Health professionals need detailed information about you in order to:
- Give you the best possible safe healthcare
- Help us make informed decisions about your care
- Be accountable for the care we provide
How Is Your Data Shared?
Data may be shared not only for the purpose of any treatment you receive, but also for initial assessment purposes to ensure you are seen by the correct organisation.
All organisations within the partnership are subject to agreements that define their obligations and responsibilities regarding your data.
Where Are Your Records Held?
Records are held within electronic record systems, which contain detailed information about the care and treatment you have received from Leeds Mental Wellbeing Service (LMWS).
These systems are managed by Leeds Community Healthcare NHS Trust (LCH). Other secure systems are also used by our partners, so your data may be used in different ways if you are treated by them:
- Ieso – Maintains their own patient management system, which is integrated with LCH’s systems so patient data can be shared with LMWS.
- SilverCloud and Omnitherapy – Provide online services. Patients are given access to a personal account, and some information is shared with LMWS.
- Women’s Counselling and Homestart Leeds – These are subcontracted partner organisations that use their own data platforms. Your personal data is not shared with LMWS or LCH.
To see information recorded by other healthcare organisations, such as your GP or hospital, you will need to contact them directly.
Who Will See My Records?
LCH has a policy of sharing information when it is in the best interests of the patient. This also applies to services provided by LMWS.
If you are also working with an Employment Advisor employed by LMWS, they will have access to a limited part of your record.
Will You Share My Information for Reasons Other Than My Care Without My Consent?
Your records would only be used for other purposes in special circumstances, such as:
- When required by law
- Where there is danger of harm to a child or vulnerable adult
- To comply with a court order
- To assist in a serious crime investigation
Is My Information Secure?
All systems used within LMWS have strong security measures in place to ensure your records are private and confidential.
- Systems are monitored to ensure only authorised staff access your records
- Any unauthorised access is reported and investigated
- Disciplinary action is taken if necessary
What Choices Do I Have About How My Records Are Used?
You have the right to decide how your information is used and shared. You can:
- Tell us if you believe something in your records is inaccurate
- Discuss how your information is used
- Ask us to limit access to parts of your healthcare records if you feel they are sensitive
- Tell us if you do not want your record to be shared
Please note: if you do not want your records to be used or shared in a particular way, this may affect the treatment or services we are able to offer you. You can make these requests during referral, during treatment, or by contacting us directly.
Contact About Research
From time to time, we may contact you to ask if you’d like to be involved in approved research or service audits to help improve support for people with anxiety or depression.
If you do NOT want to receive such invitations, please contact our admin team at:
0113 843 4388.
Data Retention
We retain your data in line with the NHS Records Management Code of Practice 2021.
Your Rights
Under UK GDPR, all patients have certain rights in relation to the information we hold about them. Not all rights apply equally, depending on the legal basis for processing.
For the legal bases used by LMWS, the following rights are available. Please contact Leeds Community Healthcare NHS Trust (LCH) to exercise your rights.
You have the right to:
- Be informed about how your data is used
- Request a copy of the personal information held by LMWS
- Ask us to rectify information you believe is inaccurate
- Ask us to complete information you believe is incomplete
- Restrict the processing of your data
- Object to how your data is being processed (please note this may affect the services available to you)
Right to Complain to the Information Commissioner
You have the right to complain to the Information Commissioner’s Office (ICO) if you’re not happy with how LMWS handles your personal data or if you believe we are not fulfilling our responsibilities as a data controller.
We encourage you to contact us first so we can address your concerns.
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Contact Us
Leeds Mental Wellbeing Service
Leeds Community Healthcare NHS Trust
White Rose Park, Building 3
Millshaw Park Lane
Leeds LS11 0DL
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